Ticketing and Settlement Agreement Rdg

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Ticketing and Settlement Agreement RDG: What You Need to Know

If you`re involved in the travel industry, you might have heard about the ticketing and settlement agreement (TSA) and the related Resolutions Development Group (RDG) that drive its evolution. In simple terms, TSA is a system that facilitates the sales, processing, and payment of airline tickets between travel agents and airlines. RDG is a forum of industry stakeholders that develops and maintains the global standards and rules for TSA, in collaboration with the International Air Transport Association (IATA).

The TSA system operates in more than 180 countries and territories, covering the majority of the world`s air traffic. It enables travel agents to issue electronic tickets (e-tickets) on behalf of airlines, eliminating the need for paper tickets and reducing the costs and errors associated with paper-based processes. The TSA also provides a centralized settlement mechanism that ensures timely and accurate payment of ticket sales and refunds among the parties involved, including airlines, agents, and payment systems.

The RDG plays an important role in ensuring the interoperability, security, and reliability of the TSA system. It develops and updates the Resolutions, which are binding legal documents that define the technical, operational, and financial requirements for the TSA system and its users. The Resolutions cover various topics such as ticketing procedures, data exchange, fraud prevention, billing and remittance, and dispute resolution. The RDG also provides guidance and support to its members and stakeholders on compliance, implementation, and innovation related to TSA.

One recent development in the TSA and RDG landscape is the introduction of the NewGen ISS program, which aims to modernize and enhance the TSA system by leveraging new technologies, business models, and customer needs. The program includes several initiatives such as:

– IATA EasyPay, a secure and cost-effective payment solution that enables agents to use multiple forms of payment, including virtual cards, e-wallets, and bank transfers, and eliminates the need for traditional bank guarantees or credit card transactions.

– Global Default Insurance, a risk management tool that protects airlines from financial losses caused by defaulting agents, by providing a global pool of funds and a streamlined claims process.

– One Order, a simplification and integration of the passenger journey through a single order record, replacing the current fragmented processes of booking, ticketing, and servicing.

– New Distribution Capability (NDC), a standard for airline content distribution that enables richer and personalized product offerings, based on XML-based messaging and direct connections between airlines and agents.

As a travel agency or airline, it`s important to stay informed and compliant with the TSA and RDG requirements and changes, as non-compliance can result in financial penalties or even suspension of the access to the TSA system. You can access the latest Resolutions, manuals, and training materials on the IATA website, and participate in the RDG meetings and working groups to contribute to the evolution of the TSA system.

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